Last updated: June 9, 2026
NeoMed Spa is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards.
Our Approach
We build accessibility into our Website natively—without relying on third-party overlay widgets or floating toolbars. Our goal is conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.
Measures we take include:
- Semantic HTML structure with proper headings, landmarks, and labels
- Keyboard-accessible navigation, forms, and interactive controls
- Visible focus indicators for keyboard users
- Text alternatives for meaningful images; decorative images marked appropriately
- Responsive layout designed to remain usable at up to 200% browser zoom
- Form fields associated with visible, programmatic labels (not placeholder-only labels)
- A skip link to main content on every page
Ongoing Improvements
Some legacy content migrated from our previous website is still being reviewed and remediated. If you encounter a barrier, please let us know so we can address it promptly.
Third-Party Content
Our Website integrates third-party services such as online booking (Boulevard) and embedded maps. We cannot control the accessibility of third-party interfaces but choose vendors with strong accessibility commitments where possible.
Feedback and Assistance
We welcome your feedback on the accessibility of the NeoMed Spa Website. If you experience difficulty accessing any content or functionality, please contact us:
- Email: info@neomedicalspa.com
- Phone: (951) 358-9595
- Contact form
Please describe the page URL, the issue you encountered, and the assistive technology you use (if applicable). We aim to respond within five business days.
Formal Complaints
If you are not satisfied with our response, you may contact us again with additional detail. We take accessibility concerns seriously and will work with you toward a reasonable solution.