Last updated: August 27, 2026
NeoMed Spa (“NeoMed,” “we,” “us,” or “our”) operates (the “Website”). This Privacy Policy explains what information we collect, how we collect it, how we use it, and the choices available to you—including California privacy rights.
This policy describes our website practices. Your attorney should review this document before you rely on it for legal compliance.
Information We Collect
We may collect the following categories of information when you use our Website or submit forms:
- Contact and identity information — name, email address, phone number, and any message you send us.
- Marketing preferences — whether you opt in to promotional phone calls, text messages, and emails via our web forms.
- Usage and device information — pages viewed, referring URLs, browser type, IP address, and similar analytics data collected through cookies and similar technologies.
- Booking-related information — when you use our online booking flow powered by Boulevard, information you provide is processed by Boulevard according to their privacy practices.
We do not knowingly collect personal information from anyone under 13 years of age.
How We Collect Information
- Directly from you — contact forms, event/specials sign-ups, model inquiry forms, phone calls, and email.
- Automatically — through cookies, pixels, and similar technologies when you browse the Website.
- Through third-party tools — analytics, advertising measurement, and booking platforms integrated into the Website (see Third-Party Technologies below).
How We Use Information
We use collected information to:
- Respond to inquiries and provide requested services
- Send appointment-related and operational communications
- Send promotional communications only where you have provided explicit opt-in consent
- Measure and improve Website performance and marketing effectiveness
- Maintain security and prevent fraud
- Comply with legal obligations
Consent for appointment reminders or billing notifications does not automatically extend to promotional marketing. Marketing requires separate, explicit consent.
Third-Party Technologies
Our Website uses the following third-party services. Each may collect information according to its own privacy policy:
| Service | Purpose | More information |
|---|---|---|
| Google Analytics 4 (ID: G-YZXPM3CWDV) | Website usage analytics | Google Privacy Policy |
| Meta Pixel (ID: 1352587723493417) | Advertising measurement | Meta Privacy Policy |
| Boulevard | Online appointment booking (sole scheduling platform on this Website) | Boulevard Privacy Policy |
We do not sell your personal information for money. Some analytics and advertising technologies may process data in ways that California law may treat as a “sale” or “sharing” for cross-context behavioral advertising. Those practices do not include mobile phone numbers or text-message opt-in data. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Cookies and Similar Technologies
We use cookies and similar technologies for essential site functionality, analytics, and advertising measurement. You can control cookies through your browser settings. If you disable cookies, some features may not work as intended.
We do not use a cookie consent popup. Instead, we provide a conspicuous footer link and honor browser Global Privacy Control (GPC) signals (see below).
Do Not Sell or Share My Personal Information
California residents have the right to opt out of the sale or sharing of personal information and to limit use of personal information for cross-context behavioral advertising.
You may exercise your choices by:
- Visiting our Your Privacy Choices page and selecting “Opt out of sale/sharing”
- Clicking Your Privacy Choices / Do Not Sell My Info in the Website footer
- Enabling Global Privacy Control (GPC) in a supported browser—we honor GPC automatically without additional steps
When you opt out or send a GPC signal, we apply Restricted Data Processing for Google Analytics and Limited Data Use settings for Meta technologies, and we do not use those tools for cross-context targeted advertising as described on our privacy choices page.
To make a privacy request or ask questions, contact us at info@neomedicalspa.com or (951) 358-9595.
Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have the right to:
- Know what personal information we collect, use, disclose, and sell or share
- Request deletion of personal information (subject to exceptions)
- Correct inaccurate personal information
- Opt out of sale/sharing (see above)
- Limit use of sensitive personal information where applicable
- Not receive discriminatory treatment for exercising your rights
Submit requests to info@neomedicalspa.com. We will verify your request as required by law.
Text Messages and Marketing Communications
We send promotional phone calls, text messages, and emails only when you provide explicit opt-in consent through our web forms (unchecked-by-default consent checkbox). Consent is not a condition of any purchase.
Message frequency varies. Depending on the program you opt into, you may receive appointment reminders, responses to inquiries, and promotional messages about treatments, specials, and events.
Message and data rates may apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of information described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You may opt out of text messages at any time by replying STOP. Reply HELP for assistance, or contact us at (951) 358-9595 or info@neomedicalspa.com.
Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission over the Internet is 100% secure.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use of the Website after changes constitutes acceptance of the updated policy.
Contact Us
NeoMed Spa
31717 Temecula Parkway, Temecula, CA 92592
Phone: (951) 358-9595
Email: info@neomedicalspa.com